Certified Solutions for Avaya Call Recording
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Avaya is a recognized leader in the business telephony market. Its TDM and VoIP contact center solutions have proven over time to be scalable, reliable applications for the enterprise and the SMB. From advanced skill-based routing to reporting on key performance indicators (KPI) Avaya's contact center solutions meet the needs of the market. |  |
CallCopy has many Avaya compliance-tested integrations available, bringing the benefits of call recording, quality monitoring and customer surveys to users of Avaya VoIP and TDM solutions.
Avaya DeveloperConnection
The Avaya DeveloperConnection program brings value to its member companies and to Avaya and its direct customers. By providing a platform for stable integrations, Avaya is able to present a wider range of solutions. The DeveloperConnection program includes extensive marketing services and full documentation, making it easier to sell and support third-party applications certified through the program. CallCopy's Avaya call recording solutions have been greatly strengthened by membership in this program.
Blend VoIP and TDM for Avaya Call Recording
CallCopy's Avaya call recording solutions blend Passive Tap and VoIP call recording on Avaya phone systems with screen capture and quality monitoring, providing a single-server solution that is easy to use and administer. Customers benefit by implementing Avaya call recording solutions that are scalable enough to meet a wide range of uses, resolving the needs of today and adapting to meet the needs of the future.
