Samsung Digital Station Tap
Samsung passive tap phone recording solutions are typically wired in between the punch blocks connecting the digital set and the Samsung PBX Line Card. Station Side Passive Tap call recording can capture all traffic to and from the workstation allowing D-Channel information to be gathered and stored along with the phone conversations.
Using this method, CallCopy can deliver a solution to record phone conversations, utilize desktop screen capture and serve as a full front-to-back quality management solution. All if this functionality is available without the need for CTI.
PBX Models
- Samsung DCS-828
- Samsung Inforex
- Samsung OfficeServ 7400
Phone Models
- DS-24SE-KTS
- DCS-S1EW
- DCS-S2EW
- iDCS 18D
- iDCS 28D
