Alcatel Digital Station Tap

Methods of Recording WhitepaperAlcatel passive tap phone recording solutions are typically wired in between the punch blocks connecting the digital set and the Alcatel PBX Line Card. Station Side Passive Tap call recording can capture all traffic to and from the workstation allowing D-Channel information to be gathered and stored along with the phone conversations.

Using this method, CallCopy can deliver a solution to record phone conversations, utilize desktop screen capture and serve as a full front-to-back quality management solution. All if this functionality is available without the need for CTI.

PBX models

  • Alcatel OMNI PCX Enterprise
  • Alcatel 4200/4400

Phone models

  • 4003
  • 4011
  • 4012
  • 4023
  • 4034
  • 4039
  • 4049
  • 4004 Reflex first
  • 4010 Reflex easy
  • 4020 Reflex premium
  • 4035 Reflex advanced
  • 4019 Series 9
  • 4029 Series 9
  • 4039 Series 9
  • 4059 Attendant Console