Archiving

Speech Analytics Request a DemoA flexible software solution for your long-term storage needs.

Compatible with most NAS/SAN and file servers, CallCopy’s archiving capability is an easy way to manage your recordings over time. You can choose to archive voice and screen data, or voice only. You can define archiving rules based on your business needs, keeping different types of calls for different periods of time.

  • Advanced retention policies – Define retention and deletion practices based on business rules and regulatory requirements.
  • Secure storage – Access to all recordings is permission able, defined by security levels.
  • Easy retrieval of archived recordings – Flexible search capabilities allow users to quickly locate and play back call and screen recordings.

Product Features:

  • Compatible with most NAS/SAN and file servers.
  • CallCopy uses online storage, eliminating the need to manage a bulky tape library or load a DVD each time you need to retrieve a call.