CallCopy's cc: Discover Suite helps maintain compliance with Payment Card Industry (PCI) Data Security Standard (DSS)

cc: Discover has an optional bcc: Security module that enables several features that have been developed with respect to the PCI DSS, including:

Protect Cardholder Data - Access to audio and screen recordings is managed at the user level. You have the ability to restrict each user's ability to access recordings (audio and/or screen capture).

Disk Encryption - Video and audio files are stored using on-the-fly-encrypted disks. No data stored on an encrypted volume can be read (decrypted) without using the correct password/keyfile(s) or correct encryption keys.

Network Encryption- Our bcc: Security includes SSL encryption for all client-server communications, both in recording and in playback. We can also provide encryption for all recordings stored in our system.

Blackouts- The PCI DSS require that card security codes (CID, CAV2, CVC2, CVV2) are not stored. CallCopy's Blackout feature is able to receive start and stop triggers to define the beginning and end of a period within a call that contains this information, effectively pausing the recording of both voice and screen.

User Security and Audits- bcc: Security includes an extensive activity tracking system, providing a database of all activity in the system. You will be able to conduct full trace audits to determine who has accessed any recording in the system for playback, export, or any other critical functions. User permissions include the ability to deny an individual user the right to reset their own password, preventing general users from creating overly-simple passwords.