CallCopy Named One of the Fastest-Growing Companies for Second Consecutive Year

Call Recording and Contact Center Solutions Provider Ranked #2 on Business First's List of Fastest-Growing Private Companies

COLUMBUS, Ohio – October 26, 2010 – CallCopy, a leading provider of call recording and contact center solutions, today announced that it has been honored as the second fastest-growing privately-held company in Central Ohio by Columbus Business First. Fast 50 Award honorees were announced on October 20, 2010. This is the second consecutive year that CallCopy has received the annual award.

CallCopy helps organizations improve their overall customer satisfaction and operational efficiencies through the implementation of call recording, speech analytics and other contact center solutions. The company's unique combination of innovative products and dedication to its customers has separated CallCopy from its competitors, and has resulted in dramatic and consistent organizational growth and success.

"We are honored to receive this recognition for the second straight year," said Mark Studer, chief financial officer at CallCopy. "Our ability to maintain consistent growth and a strong financial position at a time when others in our industry have faltered can be attributed to our dedicated team of employees, our ongoing commitment to exceeding customer expectations, and our drive to continually bring new and innovative solutions to the market."

Despite its rapid growth, CallCopy has retained its commitment to providing exceptional customer service by investing in its support team and customer training programs. Consequently, the company was named a 2010 Service Rising Star by CRM magazine in March of this year, further underscoring CallCopy's service and support offerings as key differentiators in the market.

Business First’s Fast 50 Award is an annual program which recognizes companies for their growth and financial performance throughout the previous three years. CallCopy was also recently ranked number 508 on the Inc. 5000 list – Inc. magazine’s exclusive ranking of the nation’s fastest-growing private companies. This was the highest ranking of any contact center software provider.

About CallCopy

CallCopy, a leading provider of innovative contact center solutions, is dedicated to ensuring the highest standards of satisfaction. The award-winning, enterprise-proven cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, performance management, customer satisfaction survey and workforce management capabilities to organizations of all sizes and industries.

For more information, visit www.callcopy.com.

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