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06.16.09
CallCopy cc: Discover Recognized for Outstanding Innovation
COLUMBUS, Ohio - June 16, 2009 - CallCopy, a leading provider of innovative call recording, quality monitoring and performance management solutions, today announced that its cc: Discover suite was...
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06.16.09
COLUMBUS, Ohio - June 16, 2009 - CallCopy, a leading provider of innovative contact center solutions, today announced that it has been accepted into the Siemens Enterprise Communications Partner Program as an Approved Partner. By combining CallCopy’s...
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05.04.09
"Contact Center QA Guide” provides contact centers with a "cookbook" for building a strong, effective and well-received QA program
COLUMBUS, Ohio - May 4, 2009 - In partnership with DMG Consulting, CallCopy, Inc., a leading provider of...
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04.16.09
COLUMBUS, Ohio - April 16, 2009 - CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, today announced that it has signed a reseller distribution agreement with Pluto Networks. As a result of...
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03.24.09
Call recording solution helps Medicare marketers meet federal regulations
COLUMBUS, Ohio - March 24, 2009 - CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, is making it easier for companies...
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03.10.09
COLUMBUS, Ohio - March 10, 2009 - CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, today named Syntellect as its “2008 Distributor of the Year.” This marks the inaugural year for...
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02.24.09
COLUMBUS, Ohio - February 24, 2009 - CallCopy, a leading provider of innovative performance management solutions, today announced that it has received the highest Overall Vendor Satisfaction rating in a recent survey conducted by industry analyst DMG...
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02.17.09
Success driven by record number of new customers and expanded channel program
COLUMBUS, Ohio - February 17, 2009 - Driven by the growing demand for its quality monitoring and call recording technology, CallCopy, Inc., a leading provider of...
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12.16.08
CallCopy partners with one of ShoreTel's leading partners in the world
COLUMBUS, Ohio - December 16, 2008 - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it has signed a reseller distribution agreement...
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11.18.08
Leading Avaya BusinessPartner to distribute CallCopy's suite of contact center solutions
COLUMBUS, Ohio - November 18, 2008 - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it entered into a strategic...
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11.14.08
CallCopy finishes first for annual award based upon input from company employees
COLUMBUS, Ohio- November 14, 2008 - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it has been awarded first place in...
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10.16.08
New tiered levels of reseller agreements make it profitable for any reseller of any size
to offer CallCopy to their customers
COLUMBUS, Ohio - October 16, 2008 - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today...
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09.16.08
CallCopy makes it easier to capture, search and analyze voice recordings and screen captures
CallCopy, Inc., a leading provider of call recording and quality monitoring software, today introduced the latest updates to its suite of call center solutions...
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08.21.08
Leading contact center solutions provider releases call recording application for small businesses looking to improve customer service and productivity
CallCopy, Inc., a leading provider of call recording and quality monitoring software, today...
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07.15.08
Compliance, legal and quality management needs driving demand for effective call recording solutions; CallCopy welcomes two new credit union customers
In an effort to meet compliance and legal recording requirements and enhance the quality of their...
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07.10.08
Company’s cc: Discover Recognized as Best Recording and Quality Monitoring Solution in the Americas Region
COLUMBUS, OH, Jul 09, 2008 CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it has received the best...
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06.17.08
Certification of CallCopy cc: Voice for ShoreTel Platform extends ability to seamlessly integrate communications with business processes
CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that...
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05.22.08
CRMXchange Webinar to include representatives from industry leading call recording and quality monitoring solution providers
CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is has been invited to...
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03.27.08
COLUMBUS, Ohio - March 27, 2008 - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that Mark A. Studer, CPA has joined the company as chief financial officer (CFO). Studer brings more than 13 years...
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03.25.08
Alliance Focuses on Providing Contact Centers With Stronger Call Recording, Quality Monitoring and Workforce Management Solutions
COLUMBUS, OH and NORCROSS, GA– CallCopy, Inc., a leading provider of quality management and call recording solutions for...
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03.18.08
Company relocates to new office to prepare for additional growth
COLUMBUS, Ohio - March 18, 2008 - As a result of the growing demand for contact center call recording and quality monitoring solutions, CallCopy today reported record growth for 2007. From 2006 to...
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02.18.08
New phone-based survey application helps contact centers to capture and leverage customer insights to improve operations
COLUMBUS, Ohio - February 19, 2008 - CallCopy, one of the fastest growing companies in the call recording and quality monitoring market,...
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01.29.08
Company appoints new director of channel sales to help partners leverage
CallCopys solutions and services to grow their businesses
COLUMBUS, Ohio - January 29, 2008 - CallCopy, one of the fastest growing companies in the call recording / quality monitoring...
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01.16.08
Call Recording Application Is Compatible With Key Avaya Telephony and Contact Center Software; Helps Businesses Monitor and Improve Quality, Better Manage Operating Efficiencies and Comply With Industry Regulations
COLUMBUS, OH-(January 16, 2008) - CallCopy, one...
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11.06.07
Leading Contact Center Technology Providers Unite to Help Organizations Capture, Understand and Improve Workforce Performance and Customer Satisfaction
FORT MYERS, FL and COLUMBUS, OH–(November 6, 2007) - CallMiner, a leading developer of advanced...
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09.06.07
Partnership Adds Advanced Recording and Quality Management to Award-Winning Contact Center Solution
COLUMBUS, OH– CallCopy, Inc. (www.callcopy.com), a leading provider of quality management and call recording solutions for contact centers,...
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06.29.07
CallCopy, Inc., a leading provider of quality management and call recording solutions for contact centers, today announced its membership with the Payment Card Industry (PCI) Security Vendor Alliance (SVA). The PCI SVA is focused on providing products and services to...
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05.16.07
CallCopy, Inc., a leading provider of quality management and call recording solutions for contact centers, today announced its new solution set with the release of CallCopy Version 3.4. The 3.4 release brings to market many new features, including...
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01.14.07
CallCopy, Inc. , a provider of contact center quality management and call recording solutions, today announced it has been selected by Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, for...
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11.21.06
CallCopy, Inc., a provider of contact center quality management and call recording solutions, has been nominated for the “Outstanding Product (< 50 Employees)” and “Outstanding Start-up Business” TopCAT Awards, presented by...
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