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06.17.08
Certification of CallCopy cc: Voice for ShoreTel Platform extends ability to seamlessly integrate communications with business processes
CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that...
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05.22.08
CRMXchange Webinar to include representatives from industry leading call recording and quality monitoring solution providers
CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is has been invited to...
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03.27.08
COLUMBUS, Ohio - March 27, 2008 - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that Mark A. Studer, CPA has joined the company as chief financial officer (CFO). Studer brings more than 13 years...
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03.25.08
Alliance Focuses on Providing Contact Centers With Stronger Call Recording, Quality Monitoring and Workforce Management Solutions
COLUMBUS, OH and NORCROSS, GA– CallCopy, Inc., a leading provider of quality management and call recording solutions for...
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03.18.08
Company relocates to new office to prepare for additional growth
COLUMBUS, Ohio - March 18, 2008 - As a result of the growing demand for contact center call recording and quality monitoring solutions, CallCopy today reported record growth for 2007. From 2006 to...
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02.18.08
New phone-based survey application helps contact centers to capture and leverage customer insights to improve operations
COLUMBUS, Ohio - February 19, 2008 - CallCopy, one of the fastest growing companies in the call recording and quality monitoring market,...
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01.29.08
Company appoints new director of channel sales to help partners leverage
CallCopys solutions and services to grow their businesses
COLUMBUS, Ohio - January 29, 2008 - CallCopy, one of the fastest growing companies in the call recording / quality monitoring...
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01.16.08
Call Recording Application Is Compatible With Key Avaya Telephony and Contact Center Software; Helps Businesses Monitor and Improve Quality, Better Manage Operating Efficiencies and Comply With Industry Regulations
COLUMBUS, OH-(January 16, 2008) - CallCopy, one...
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11.06.07
Leading Contact Center Technology Providers Unite to Help Organizations Capture, Understand and Improve Workforce Performance and Customer Satisfaction
FORT MYERS, FL and COLUMBUS, OH–(November 6, 2007) - CallMiner, a leading developer of advanced...
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09.06.07
Partnership Adds Advanced Recording and Quality Management to Award-Winning Contact Center Solution
COLUMBUS, OH– CallCopy, Inc. (www.callcopy.com), a leading provider of quality management and call recording solutions for contact centers,...
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