News

CallCopy One of the Best Places to Work for Fourth Consecutive Year

November 16, 2011
Business First Names CallCopy to Its List of Companies with Highest Levels of Satisfaction Based on Employee Surveys More...

CallCopy One of the Fastest-Growing Companies for Third Straight Year

October 19, 2011
Driven by demand for its contact center solutions, Business First names CallCopy one of the fastest-growing companies for third consecutive year. More...

CallCopy Unveils Next Generation Contact Center Workforce Management Solution

September 28, 2011
cc: Clarity is fully integrated with the cc: Discover workforce optimization suite, enabling users to easily and efficiently schedule the right number of staff, with the right skills at the right time of day. More...

Inc. Magazine Names CallCopy Top Contact Center Software Provider

August 24, 2011
Inc. magazine today ranked CallCopy number 412 on its 30th annual Inc. 500, an exclusive ranking of the nation's fastest-growing private companies. This is the second straight year that CallCopy received the highest ranking of any contact center software provider. More...

CallCopy Debuts cc: Discover 4.5 WFO Suite at Cisco Live

July 10, 2011
CallCopy will debut the latest version of its cc: Discover workforce optimization suite at Cisco Live, Cisco's annual IT and communications conference, at the Mandalay Bay Resort in Las Vegas, NV, July 10-14, 2011. More...

CallCopy Continued Rapid Growth in 2010, Driven by Strong Global Demand

March 17, 2011
Leading provider of innovative contact center solutions, announces revenue growth of nearly 45 percent. More...

CallCopy Receives Top Ratings in Overall Product and Vendor Satisfaction in DMG Consulting’s 2010-2011 Quality Management / Liability Recording Product and Market Report

March 01, 2011
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CallCopy Releases Desktop Analytics Solution to Assist Contact Centers with PCI Compliance and Operational Efficiencies

February 16, 2011
CallCopy announced the availability of cc: Fusion, a ground-breaking new application integration platform. More...

CallCopy Receives Customer Interaction Solutions Magazine’s 2010 Product of the Year Award

January 26, 2011
cc: Discover Workforce Optimization Suite Honored for Exceptional Innovation More...

CallCopy and BusComm Announce Reseller Agreement to Deliver Innovative Call Recording and Contact Center Solutions

January 13, 2011
New partnership addresses growing market demand for CallCopy's workforce optimization suite More...