Raymond Bohac

President & Chief Executive Officer

CallCopy's founder, it was Mr. Bohac's vision that first identified the market opportunity, laid the plans for the development of the cc:Discover suite, and built the team to bring the product to market. In addition to his experience in corporate finance and business development, Mr. Bohac has extensive experience in IT systems administration and application programming, specifically within the realm of Computer-Telephony Integration (CTI).

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Mark Studer, CPA

Chief Financial Officer

Studer brings more than 13 years of accounting, finance management and business development experience. Mr. Studer began his career at Deloitte & Touche as an Audit Senior before joining CallTech Communications as Financial Controller. As CallTech's Controller, he oversaw day-to-day financial activities of the company. CallTech operated profitably during his tenure as Controller. In 2004, Mark led CallTech through a successful acquisition by TeleperformanceUSA. His value did not go unnoticed, and TeleperformanceUSA promoted him to VP of Finance and then to CFO where he was directly responsible for evaluating and enhancing all financial programs for the company, including budgeting and financial reporting. Studer also oversaw the approval and processing of revenue and expenditures, and helped increase earnings before interest, taxes, depreciation and amortization (EBITDA). His experience with budgetary management and corporate accounting is an asset to CallCopy, bringing benefit to our daily operations management and our growth strategy. Mark graduated cum laude from The Ohio State University, earning a BSBA in Accounting. He is a Certified Public Accountant in the State of Ohio and a graduate of the Capital University Master of Business Administration program.

Jeff Canter

Chief Information Officer

Mr. Canter has been working with data and telecommunications networking for the majority of his career. He brings to CallCopy his experience in administering both voice and data networks as well as his skills as a software development engineer.Prior to joining the CallCopy team, Mr. Canter worked for CallTech Communications, where he was a senior programmer. His achievements at CallTech include being point man on the launch of a large VoiceXML application into the contact center's voice network, and he was the key architect behind a powerful employee relations management software application that is still in use at CallTech/Teleperformance to this day. Mr. Canter has experience in database administration, as well as CRM, ACD, IVR, and CTI applications. He is a Red Hat Linux Certified Engineer.; Mr. Canter graduated from Capital University, with a BA in Computer Science.

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Patrick Hall

Director of Client Services

Mr. Hall’s career began at CallTech Communications, as Network Operations Center Administrator, overseeing day-to-day administration of the technical resources of seven contact centers employing over 3,700 employees. Promoted to Telecommunications Manager, Mr. Hall assumed responsibility for implementing and maintaining CallTech's voice network and multiple ACD platforms. He has certifications from several ACD manufacturers, including Avaya, Aspect, Alcatel OmniPBX and eOn Communications, and has broad experience integrating recording, IVR, and CTI applications into the Contact Center environment. His broad range of experience with data and telecommunications networks has been invaluable in his role as support services engineer for CallCopy.He graduated cum laude from The Ohio State University, earning a BA in History, with honors.

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