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06.17.08

CallCopy Receives ShoreTel Certification for Three Call Recording Methods

Certification of CallCopy cc: Voice for ShoreTel Platform extends ability to seamlessly...

05.22.08

CallCopy Part of 2008 Contact Center Quality Management Great Debate

CRMXchange Webinar to include representatives from industry leading call recording and...

03.27.08

CallCopy Appoints New CFO

COLUMBUS, Ohio - March 27, 2008 - CallCopy, Inc., a leading provider of call recording and...

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07.07.08

Speech Analytics vs. Word Spotting

Speech analytics is a hot topic in the contact center market. Many of our peers in the industry - clients, prospects, and business...

07.02.08

CallCopy wins Contact Center World Member’s Choice Award!

CallCopy Inc. was voted Best in Class Winner for "Best Recording/Quality Monitoring Solution in the Americas Region"...

06.23.08

Measure your Net Promotor Score (NPS) with cc: Survey

Customer referrals are an excellent driver of new business…as long as you can earn them consistently. Many companies have taken...

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