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	<title><![CDATA[News &amp; Events]]></title>
	<link><![CDATA[http://www.callcopy.com/]]></link>
	<description><![CDATA[Call Copy Latest News and Event.]]></description>
	<generator><![CDATA[		<dt>[[date]]</dt>
		<dd>[[title]] <a href="[[link]]">More...</a></dd>]]></generator>
	<item>
		<title><![CDATA[CallCopy Introduces Insight Performance Management Application]]></title>
		<link><![CDATA[/news/2013/callcopy-introduces-insight-performance-management-application]]></link>
		<description><![CDATA[Many contact centers are forced to rely on performance measures from a variety of sources that provide inconsistent data. In response to this pervasive problem, CallCopy has released its new Insight performance management software.]]></description>
		<guid isPermaLink="false">Item 83 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 16 May 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Subscription Service Gives Contact Centers Flexible Access to  World-Class WFO Suite]]></title>
		<link><![CDATA[/news/2013/callcopy-subscription-service-gives-contact-centers-affordable-access-to-world-class-workforce-optim]]></link>
		<description><![CDATA[CallCopy is making it easier and more affordable for contact centers of all sizes to get started with its cc: Discover WFO suite by offering a flexible subscription licensing plan.]]></description>
		<guid isPermaLink="false">Item 82 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 17 Apr 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Perfect Rating in All Categories in DMG Consulting's 2013 WFO Market Report]]></title>
		<link><![CDATA[/news/2013/callcopy-receives-perfect-rating-in-all-customer-satisfaction-categories-in-dmg-consultings-2013-pro]]></link>
		<description><![CDATA[In addition to receiving a perfect score in each of the 26 satisfaction categories, CallCopy received the highest Overall Vendor Satisfaction rating.]]></description>
		<guid isPermaLink="false">Item 81 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 15 Apr 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Launches Upgraded cc: Discover v5.1 WFO Suite]]></title>
		<link><![CDATA[/news/2013/callcopy-launches-upgraded-cc-discover-v51-workforce-optimization-suite-for-easier-access-to-informa]]></link>
		<description><![CDATA[New features in the updated version of the company&rsquo;s flagship workforce optimization suite include customizable dashboards, enhanced UI and expanded Cisco integrations.]]></description>
		<guid isPermaLink="false">Item 80 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 21 Mar 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Hosting The Ohio State University Engineering Students in Annual Job Shadow Program]]></title>
		<link><![CDATA[/news/2013/0312-callcopy-callcopy-hosting-the-ohio-state-university-engineering-students-participating-in-annua]]></link>
		<description><![CDATA[CallCopy is hosting students from The Ohio State University for the school&rsquo;s 7th Annual Engineering Job Shadow Program at its Columbus headquarters.]]></description>
		<guid isPermaLink="false">Item 79 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 12 Mar 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Workforce Optimization Available through Avaya DevConnect Select Product Program]]></title>
		<link><![CDATA[/news/2013/callcopy-workforce-optimization-available-through-avaya-devconnect-select-product-program]]></link>
		<description><![CDATA[CallCopy's WFO and analytics solutions for contact centers will be sold through Avaya, a global provider of business collaboration and communication solutions, through the Avaya Select Product Program.]]></description>
		<guid isPermaLink="false">Item 78 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 11 Feb 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Recognized as Best Places to Work in Columbus for Fifth Consecutive Year]]></title>
		<link><![CDATA[/news/2013/callcopy-recognized-as-best-places-to-work-in-columbus-for-fifth-consecutive-year-]]></link>
		<description><![CDATA[CallCopy announced today its selection by Columbus Business First as a &ldquo;Best Places to Work&rdquo; for 2012 based upon overwhelmingly positive feedback from employee survey data.]]></description>
		<guid isPermaLink="false">Item 77 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 03 Jan 2013 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and Vertical Solutions Partner to Enhance Customer Experience &amp; Field Service Management Platform]]></title>
		<link><![CDATA[/news/2012/callcopy-and-vertical-solutions-inc-partner-to-enhance-customer-experience-field-service-management-]]></link>
		<description><![CDATA[CallCopy and VSI today announced they have integrated CallCopy&rsquo;s cc: Discover with VSI&rsquo;s VServiceManagement&trade; and VContactCenterTM cloud-based customer support and field service platforms.]]></description>
		<guid isPermaLink="false">Item 76 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 28 Nov 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Recognized in 2012 Magic Quadrant for Contact Center Workforce Optimization]]></title>
		<link><![CDATA[/news/2012/callcopy-recognized-in-2012-magic-quadrant-for-contact-center-workforce-optimization]]></link>
		<description><![CDATA[CallCopy today announced that Gartner has positioned it among leading integrated WFO solution providers delivering sophisticated contact center management solutions to meet a growing market demand.]]></description>
		<guid isPermaLink="false">Item 75 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Fri, 16 Nov 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[cc: Discover v5.0 WFO Suite Receives 2011 Communications Solutions Product of the Year Award]]></title>
		<link><![CDATA[/news/2012/callcopys-cc-discover-v5-workforce-optimization-suite-receives-2011-communications-solutions-product]]></link>
		<description><![CDATA[TMC, a global, integrated media company, has named CallCopy&rsquo;s cc: Discover v5.0 Workforce Optimization Suite as a recipient of a 2011 Communications Solutions Product of the Year Award]]></description>
		<guid isPermaLink="false">Item 74 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 25 Oct 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Named to Inc. 5000 List for Third Straight Year]]></title>
		<link><![CDATA[/news/2012/callcopy-named-to-inc-5000-list-for-third-straight-year]]></link>
		<description><![CDATA[CallCopy ranked #916 on the influential Inc. 5000 list of the fastest growing private companies in the US. This is the third straight year CallCopy has appeared on the list and also its status as the highest ranked contact center software provider to appear on the list.]]></description>
		<guid isPermaLink="false">Item 73 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 23 Oct 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Presents DePaul University with Client Evangelism Award]]></title>
		<link><![CDATA[/news/2012/callcopy-presents-depaul-university-with-client-evangelism-award-at-connect12-user-conference-]]></link>
		<description><![CDATA[CallCopy today announced that DePaul University has been honored as the inaugural recipient of the CallCopy Client Evangelism Award, presented at CONNECT12, the company&rsquo;s first annual User Conference.]]></description>
		<guid isPermaLink="false">Item 72 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 20 Sep 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Announces 2012 User Conference September 10-11th]]></title>
		<link><![CDATA[/news/2012/callcopy-announces-2012-user-conference-september-10-11th-in-columbus-ohio]]></link>
		<description><![CDATA[Conference Providers Attendees with Best Practices, Industry Trends, User Group Discussions for Peer Learning, and Opportunity to Influence Product Direction.]]></description>
		<guid isPermaLink="false">Item 71 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 05 Sep 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Hottest Midwest Company Awardees Announced by Lead411]]></title>
		<link><![CDATA[/news/2012/hottest-midwest-company-awardees-announced-by-lead411]]></link>
		<description><![CDATA[CallCopy named one of the "Hottest Companies in Midwest" for being among the fastest growing technology companies in U.S.]]></description>
		<guid isPermaLink="false">Item 70 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 19 Jun 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Showcasing cc: Discover WFO Suite at Cisco Live]]></title>
		<link><![CDATA[/news/2012/callcopy-showcasing-cc-discover-workforce-optimization-suite-at-cisco-live-product-offers-flexible-p]]></link>
		<description><![CDATA[Today at Cisco Live, Cisco&rsquo;s annual IT and communications conference, CallCopy will showcase its cc: Discover workforce optimization suite at booth #323.]]></description>
		<guid isPermaLink="false">Item 69 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 11 Jun 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Presents Upgraded cc: Discover v5.0 Workforce Optimization Suite]]></title>
		<link><![CDATA[/news/2012/callcopy-presents-upgraded-cc-discover-v50-workforce-optimization-suite]]></link>
		<description><![CDATA[Updates to Security and Analytics Based Upon Direct Customer Feedback Include New Permissions Rules and Recording Integrations]]></description>
		<guid isPermaLink="false">Item 68 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 09 May 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Earns Top Overall Vendor Satisfaction Rating in DMG Consulting's 2012 Report]]></title>
		<link><![CDATA[/news/2012/callcopy-earns-top-overall-vendor-satisfaction-rating-in-dmg-consultings-2012-product-and-market-rep]]></link>
		<description><![CDATA[Annual survey provides insights into workforce optimization (WFO) market &ndash; CallCopy ranked number one in fifty percent of categories.]]></description>
		<guid isPermaLink="false">Item 67 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 26 Apr 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Presenting Contact Center Solutions Suite at Enterprise Connect 2012]]></title>
		<link><![CDATA[/news/2012/callcopy-presenting-suite-of-contact-center-solutions-at-enterprise-connect-2012-the-leading-confere]]></link>
		<description><![CDATA[CallCopy announced its participation in Enterprise Connect 2012, where it will present interactive demonstrations of its workforce optimization suite including the new WFM module.]]></description>
		<guid isPermaLink="false">Item 66 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 26 Mar 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Reports Fifth Consecutive Year-over-Year of Growth in 2011]]></title>
		<link><![CDATA[/news/2012/callcopy-reports-fifth-consecutive-year-over-year-of-growth-in-2011-anticipates-continued-success-in]]></link>
		<description><![CDATA[Company Released Updated and New Products in 2011 for Workforce Management Solutions, Analytics Solution for PCI Compliance and Data Sharing, and Customer Interaction Solution]]></description>
		<guid isPermaLink="false">Item 65 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 02 Feb 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Names NACR as 2011 Partner of the Year]]></title>
		<link><![CDATA[/news/2012/callcopy-names-nacr-as-2011-partner-of-the-year]]></link>
		<description><![CDATA[NACR has been named as CallCopy's &ldquo;2011 Partner of the Year&rdquo;. This annual award recognizes the channel partner that best demonstrates outstanding sales performance and a commitment to service excellence.]]></description>
		<guid isPermaLink="false">Item 64 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 25 Jan 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Call Recording and Contact Center Solution Rated &ldquo;Avaya Compliant&rdquo;]]></title>
		<link><![CDATA[/news/2012/callcopy-call-recording-and-contact-center-solution-rated-avaya-compliant]]></link>
		<description><![CDATA[cc: Discover workforce optimization suite undergoes successful compliance testing on Aura&reg; Communication Manager and Avaya Aura&reg; AES.]]></description>
		<guid isPermaLink="false">Item 63 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 18 Jan 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Helping Companies Comply with PCI DSS v2.0 Standards]]></title>
		<link><![CDATA[/news/2012/callcopy-helping-companies-comply-with-pci-dss-v20-standards]]></link>
		<description><![CDATA[With v1.2 standards retired as of December 31, 2011, company&rsquo;s call recording solutions undergo independent assessment by Coalfire, a leading PCI QSA.]]></description>
		<guid isPermaLink="false">Item 62 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 12 Jan 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Best Places to Work for Fourth Consecutive Year]]></title>
		<link><![CDATA[/news/2011/callcopy-one-of-the-best-places-to-work-for-fourth-consecutive-year]]></link>
		<description><![CDATA[Business First Names CallCopy to Its List of Companies with Highest Levels of Satisfaction Based on Employee Surveys]]></description>
		<guid isPermaLink="false">Item 61 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 Nov 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Fastest-Growing Companies for Third Straight Year]]></title>
		<link><![CDATA[/news/2011/callcopy-named-one-of-the-fastest-growing-companies-for-third-consecutive-year-driven-by-demand-for-]]></link>
		<description><![CDATA[Driven by demand for its contact center solutions, Business First names CallCopy one of the fastest-growing companies for third consecutive year.]]></description>
		<guid isPermaLink="false">Item 60 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 19 Oct 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Unveils Next Generation Contact Center Workforce Management Solution]]></title>
		<link><![CDATA[/news/2011/callcopy-unveils-next-generation-contact-center-workforce-management-solution]]></link>
		<description><![CDATA[cc: Clarity is fully integrated with the cc: Discover workforce optimization suite, enabling users to easily and efficiently schedule the right number of staff, with the right skills at the right time of day.]]></description>
		<guid isPermaLink="false">Item 59 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 28 Sep 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Inc. Magazine Names CallCopy Top Contact Center Software Provider]]></title>
		<link><![CDATA[/news/2011/inc-magazine-names-callcopy-top-contact-center-software-provider-for-second-straight-year]]></link>
		<description><![CDATA[Inc. magazine today ranked CallCopy number 412 on its 30th annual Inc. 500, an exclusive ranking of the nation's fastest-growing private companies. This is the second straight year that CallCopy received the highest ranking of any contact center software provider.]]></description>
		<guid isPermaLink="false">Item 58 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 24 Aug 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Debuts cc: Discover 4.5 WFO Suite at Cisco Live]]></title>
		<link><![CDATA[/news/2011/callcopy-debuts-cc-discover-45-workforce-optimization-suite-at-cisco-live]]></link>
		<description><![CDATA[CallCopy will debut the latest version of its cc: Discover workforce optimization suite at Cisco Live, Cisco's annual IT and communications conference, at the Mandalay Bay Resort in Las Vegas, NV, July 10-14, 2011.]]></description>
		<guid isPermaLink="false">Item 57 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Sun, 10 Jul 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Continued Rapid Growth in 2010, Driven by Strong Global Demand]]></title>
		<link><![CDATA[/news/2011/callcopy-continued-rapid-growth-in-2010-driven-by-strong-global-demand]]></link>
		<description><![CDATA[Leading provider of innovative contact center solutions, announces revenue growth of nearly 45 percent.]]></description>
		<guid isPermaLink="false">Item 56 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 17 Mar 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Top Ratings in Overall Product and Vendor Satisfaction in DMG Consulting&rsquo;s 2010-2011 Quality Management / Liability Recording Product and Market Report]]></title>
		<link><![CDATA[/news/2011/callcopy-receives-top-ratings-in-overall-product-and-vendor-satisfaction-in-dmg-consultings-2010-201]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 55 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 01 Mar 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Releases Desktop Analytics Solution to Assist Contact Centers with PCI Compliance and Operational Efficiencies]]></title>
		<link><![CDATA[/news/2011/callcopy-releases-desktop-analytics-solution-to-assist-contact-centers-with-pci-compliance-and-opera]]></link>
		<description><![CDATA[CallCopy announced the availability of cc: Fusion, a ground-breaking new application integration platform.]]></description>
		<guid isPermaLink="false">Item 54 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 Feb 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Customer Interaction Solutions Magazine&rsquo;s 2010 Product of the Year Award]]></title>
		<link><![CDATA[/news/2011/callcopy-receives-customer-interaction-solutions-magazines-2010-product-of-the-year-award]]></link>
		<description><![CDATA[cc: Discover Workforce Optimization Suite Honored for Exceptional Innovation]]></description>
		<guid isPermaLink="false">Item 53 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 26 Jan 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and BusComm Announce Reseller Agreement to Deliver Innovative Call Recording and Contact Center Solutions]]></title>
		<link><![CDATA[/news/2011/callcopy-and-buscomm-announce-reseller-agreement-to-deliver-innovative-call-recording-and-contact-ce]]></link>
		<description><![CDATA[New partnership addresses growing market demand for CallCopy's workforce optimization suite]]></description>
		<guid isPermaLink="false">Item 52 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 13 Jan 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Best Places to Work for Third Consecutive Year]]></title>
		<link><![CDATA[/news/2010/callcopy-one-of-the-best-places-to-work-for-third-consecutive-year]]></link>
		<description><![CDATA[Call Recording and Contact Center Solutions Provider Named to Business First List of Companies with Highest Levels of Employee Satisfaction]]></description>
		<guid isPermaLink="false">Item 51 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 11 Nov 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Named One of the Fastest-Growing Companies for Second Consecutive Year]]></title>
		<link><![CDATA[/news/2010/callcopy-named-one-of-the-fastest-growing-companies-for-second-consecutive-year]]></link>
		<description><![CDATA[Call Recording and Contact Center Solutions Provider Ranked #2 on Business First's List of Fastest-Growing Private Companies]]></description>
		<guid isPermaLink="false">Item 50 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 26 Oct 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Extracting Business Intelligence in Contact Centers Key to Organizational Success, Finds New Research by Aberdeen Group]]></title>
		<link><![CDATA[/news/2010/extracting-business-intelligence-in-contact-centers-key-to-organizational-success-finds-new-res]]></link>
		<description><![CDATA[Report Identifies Emerging Best Practices for Contact Center Solution Usage, Provides Recommendations for Achieving Best-in-Class Performance]]></description>
		<guid isPermaLink="false">Item 49 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 21 Oct 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Named Top Contact Center Software Provider in Inc. 5000 List]]></title>
		<link><![CDATA[/news/2010/callcopy-named-top-contact-center-software-provider-in-inc-5000-list]]></link>
		<description><![CDATA[CallCopy was ranked #508 on the Inc. 5000 &ndash; Inc. magazine&rsquo;s exclusive ranking of the nation&rsquo;s fastest-growing private companies. This was the highest ranking of any contact center software provider.]]></description>
		<guid isPermaLink="false">Item 48 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 26 Aug 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and Black Box Sign Strategic Business Partner Agreement]]></title>
		<link><![CDATA[/news/2010/callcopy-and-black-box-sign-strategic-business-partner-agreement]]></link>
		<description><![CDATA[Leader in communications solutions and services to market CallCopy's call recording and contact center solutions.]]></description>
		<guid isPermaLink="false">Item 47 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 12 Jul 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Communications Solutions Product of the Year Award for Second Straight Year]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2010/callcopy-receives-product-of-the-year-award-for-second-year-in-a-row]]></link>
		<description><![CDATA[cc: Discover Workforce Optimization Suite Recognized for Outstanding Innovation]]></description>
		<guid isPermaLink="false">Item 46 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 07 Jul 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives ShoreTel Customer Proven Certification]]></title>
		<link><![CDATA[/news/2010/callcopy-receives-shoretel-customer-proven-certification]]></link>
		<description><![CDATA[Call recording vendor recognized for its successful work with ShoreTel customers and platform]]></description>
		<guid isPermaLink="false">Item 45 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 20 May 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy CEO Finalist for Ernst &amp; Young Entrepreneur Of The Year Award]]></title>
		<link><![CDATA[/news/2010/callcopy-ceo-finalist-for-ernst-young-entrepreneur-of-the-year-award]]></link>
		<description><![CDATA[Ernst &amp; Young LLP is pleased to announce the finalists for the Ernst &amp; Young Entrepreneur Of The Year award in South Central Ohio and Kentucky.]]></description>
		<guid isPermaLink="false">Item 44 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 19 May 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and Connector Systems Partner to Bring Leading Workforce Optimization Solution to New Zealand]]></title>
		<link><![CDATA[/news/2010/callcopy-and-connector-systems-partner-to-bring-leading-workforce-optimization-solution-to-new-zeala]]></link>
		<description><![CDATA[Distribution agreement continues global expansion of CallCopy channel program]]></description>
		<guid isPermaLink="false">Item 43 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 27 Apr 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Continues to Deliver Innovative Contact Center Solutions with cc: Discover 4.2]]></title>
		<link><![CDATA[/news/2010/0420-callcopy-continues-to-deliver-innovative-contact-center-solutions-with-cc-discover-42]]></link>
		<description><![CDATA[New release features enhanced agent coaching and training, improved quality management and reporting, and a superior user experience.]]></description>
		<guid isPermaLink="false">Item 42 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 20 Apr 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Honored as 2010 Service Rising Star by CRM Magazine]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2010/callcopy-honored-as-2010-service-rising-star-by-crm-magazine]]></link>
		<description><![CDATA[Company&rsquo;s call recording and contact center solutions recognized for enabling the delivery of high-quality service to their clients&rsquo; customers]]></description>
		<guid isPermaLink="false">Item 20 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 04 Mar 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Sees Significant Growth in 2009, Foresees Continued Success]]></title>
		<link><![CDATA[/news/2010/callcopy-realizes-significant-growth-in-2009-anticipates-success-in-2010-and-beyond]]></link>
		<description><![CDATA[Call Recording and Contact Center Solutions Provider Enhances Product Suite and Gains Customers, Employees]]></description>
		<guid isPermaLink="false">Item 18 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 10 Feb 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives ShoreTel Partner Proven Certification]]></title>
		<link><![CDATA[/news/2010/callcopy-receives-shoretel-partner-proven-certification-adds-new-business-partners]]></link>
		<description><![CDATA[CallCopy recognized for dedication to the ShoreTel partner community, exceptional interoperability with ShoreTel Platform.]]></description>
		<guid isPermaLink="false">Item 17 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 26 Jan 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Best Places to Work for Second Straight Year]]></title>
		<link><![CDATA[/news/2009/callcopy-one-of-the-best-places-to-work-in-columbus-for-second-consecutive-year]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 16 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 19 Nov 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Fastest-Growing Companies in Central Ohio]]></title>
		<link><![CDATA[/news/2009/callcopy-one-of-the-fastest-growing-companies-in-central-ohio-aided-by-demand-for-its-call-recording]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 15 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 20 Oct 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[cc: Discover Certified on Cisco  Unified Communications Manager]]></title>
		<link><![CDATA[/news/2009/callcopys-cc-discover-certified-compatible-with-cisco-unified-communications-manager]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 14 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 25 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[cc: Insight Platform Delivers Real-Time Performance Management]]></title>
		<link><![CDATA[/news/2009/callcopys-new-cc-insight-platform-helps-contact-centers-monitor-business-performance-in-real-time-fr]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 13 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 19 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Brings Speech Analytics to Contact Centers of All Sizes]]></title>
		<link><![CDATA[/news/2009/callcopy-makes-speech-analytics-accessible-to-contact-centers-of-all-sizes]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 12 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 13 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Releases cc: Discover 4.0]]></title>
		<link><![CDATA[/news/2009/callcopy-releases-cc-discover-4-optimizes-operational-efficiencies-for-the-contact-center]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 11 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 05 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy cc: Discover Rated Compliant on Avaya Aura Platform]]></title>
		<link><![CDATA[/news/2009/callcopy-cc-discover-rated-compliant-on-avaya-aura-platform]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 10 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 28 Jul 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Solutions Helping Companies Succeed Amidst Down Economy]]></title>
		<link><![CDATA[/news/2009/contact-center-solutions-from-callcopy-helping-companies-succeed-amidst-down-economy]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 2 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 07 Jul 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives 2008 Product of the Year Award]]></title>
		<link><![CDATA[/news/2009/callcopy-receives-2008-communications-solutions-product-of-the-year-award]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 3 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Jun 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Accepted Into Siemens Partner Program]]></title>
		<link><![CDATA[/news/2009/callcopy-accepted-into-siemens-enterprise-communications-partner-program]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 4 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Jun 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and DMG Partner to Assist Organizations in Creating World-Class Quality Assurance Programs]]></title>
		<link><![CDATA[/news/2009/callcopy-and-dmg-partner-to-assist-organizations-in-creating-world-class-quality-assurance-programs]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 5 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 04 May 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy, Pluto Networks Sign Reseller Distribution Agreement]]></title>
		<link><![CDATA[/news/2009/callcopy-pluto-networks-sign-reseller-distribution-agreement]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 6 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 16 Apr 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Simplifies MIPPA Call Recording Requirement.]]></title>
		<link><![CDATA[/news/2009/callcopy-simplifies-mippa-call-recording-requirement]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 1 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 24 Mar 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Names Syntellect as 2008 Distributor of the Year]]></title>
		<link><![CDATA[/news/2009/callcopy-names-syntellect-as-2008-distributor-of-the-year]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 7 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 10 Mar 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Ranks First in Overall Vendor Satisfaction in DMG Consulting&rsquo;s 2008-2009 Quality Management/Liability Recording Product and Market Report]]></title>
		<link><![CDATA[/news/2009/callcopy-ranks-first-in-overall-vendor-satisfaction-in-dmg-consultings-2008-2009-quality-managementl]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 8 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 24 Feb 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Sees Rapid Growth in 2008, Positions Itself for Continued Success]]></title>
		<link><![CDATA[/news/2009/callcopy-sees-rapid-growth-in-2008-positions-itself-for-continued-success]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 9 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 17 Feb 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Signs Reseller Distribution Agreement with CNP Technologies]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-signs-reseller-distribution-agreement-with-cnp-technologies]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 21 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Dec 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Signs Strategic Alliance with NACR]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-signs-strategic-alliance-with-nacr]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 22 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 18 Nov 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Recognized as Best Place to Work in Columbus]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-recognized-as-best-place-to-work-in-columbus]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 23 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Fri, 14 Nov 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Updates Channel Program to Increase Partner Benefits and Sales]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-updates-channel-program-to-increase-partner-benefits-and-sales]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 24 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 16 Oct 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Unveils New cc: Discover Features at Annual Call Center Exhibition]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-unveils-new-cc-discover-features-at-annual-call-center-exhibition]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 25 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Sep 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Introduces New VoIP Call Recording Solution for Businesses]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-introduces-new-voip-call-recording-solution-for-businesses]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 26 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 21 Aug 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Financial Institutions Turning to CallCopy for Call Recording and Quality Management]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/financial-institutions-turning-to-callcopy-for-call-recording-and-quality-management-]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 27 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 15 Jul 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Wins ContactCenterWorld.com 2008 Members' Choice Award]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-wins-contactcenterworldcom-2008-members-choice-award]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 28 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 09 Jul 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives ShoreTel Certification for Three Call Recording Methods]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-receives-shoretel-certification-for-three-call-recording-methods]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 29 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 17 Jun 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Part of 2008 Contact Center Quality Management Great Debate]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-part-of-2008-contact-center-quality-management-great-debate]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 30 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 22 May 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Appoints New CFO]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-appoints-new-cfo]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 31 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 27 Mar 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and GMT Partner to Strengthen Contact Center Operations]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-and-gmt-partner-to-strengthen-contact-center-operations]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 32 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 25 Mar 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-capitalizes-on-growth-in-contact-center-industry-reports-record-year-for-2007]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 33 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 18 Mar 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy cc: Survey Helps Contact Centers Capture Voice of the Customer]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-cc-survey-helps-contact-centers-capture-voice-of-the-customer]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 34 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 19 Feb 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Continues to Grow Channel Program]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-continues-to-grow-channel-program]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 35 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 29 Jan 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopys cc: Discover Solution Now Rated Avaya Compliant]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopys-cc-discover-solution-now-rated-avaya-compliant]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 36 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 Jan 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Cincom to Incorporate CallCopy Suite Into Synchrony Contact Center Solution]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/cincom-to-incorporate-callcopy-suite-into-synchrony-contact-center-solution]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 37 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 06 Sep 2007 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Joins Payment Card Industry Security Vendor Alliance]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/callcopy-joins-payment-card-industry-security-vendor-alliance]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 38 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Fri, 29 Jun 2007 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Brings VoIP Quality to Center Stage With Version 3.4]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/callcopy-brings-voip-quality-to-center-stage-with-version-34]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 39 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 May 2007 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Selected for Membership in Avaya DeveloperConnection Program]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/callcopy-selected-for-membership-in-avaya-developerconnection-program]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 40 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Sun, 14 Jan 2007 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Nominated for Two TopCAT Awards]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2006/callcopy-nominated-for-two-topcat-awards]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 41 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 21 Nov 2006 08:00:00 EST]]></pubDate>
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