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	<title><![CDATA[News &amp; Events]]></title>
	<link><![CDATA[http://www.callcopy.com/]]></link>
	<description><![CDATA[Call Copy Latest News and Event.]]></description>
	<generator><![CDATA[		<dt>[[date]]</dt>
		<dd>[[title]] <a href="[[link]]">More...</a></dd>]]></generator>
	<item>
		<title><![CDATA[CallCopy Presents Upgraded cc: Discover v5.0 Workforce Optimization Suite]]></title>
		<link><![CDATA[/news/2012/callcopy-presents-upgraded-cc-discover-v50-workforce-optimization-suite]]></link>
		<description><![CDATA[Updates to Security and Analytics Based Upon Direct Customer Feedback Include New Permissions Rules and Recording Integrations]]></description>
		<guid isPermaLink="false">Item 68 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 09 May 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Earns Top Overall Vendor Satisfaction Rating in DMG Consulting's 2012 Report]]></title>
		<link><![CDATA[/news/2012/callcopy-earns-top-overall-vendor-satisfaction-rating-in-dmg-consultings-2012-product-and-market-rep]]></link>
		<description><![CDATA[Annual survey provides insights into workforce optimization (WFO) market &ndash; CallCopy ranked number one in fifty percent of categories.]]></description>
		<guid isPermaLink="false">Item 67 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 26 Apr 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Presenting Contact Center Solutions Suite at Enterprise Connect 2012]]></title>
		<link><![CDATA[/news/2012/callcopy-presenting-suite-of-contact-center-solutions-at-enterprise-connect-2012-the-leading-confere]]></link>
		<description><![CDATA[CallCopy announced its participation in Enterprise Connect 2012, where it will present interactive demonstrations of its workforce optimization suite including the new WFM module.]]></description>
		<guid isPermaLink="false">Item 66 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 26 Mar 2012 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Reports Fifth Consecutive Year-over-Year of Growth in 2011]]></title>
		<link><![CDATA[/news/2012/callcopy-reports-fifth-consecutive-year-over-year-of-growth-in-2011-anticipates-continued-success-in]]></link>
		<description><![CDATA[Company Released Updated and New Products in 2011 for Workforce Management Solutions, Analytics Solution for PCI Compliance and Data Sharing, and Customer Interaction Solution]]></description>
		<guid isPermaLink="false">Item 65 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 02 Feb 2012 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Names NACR as 2011 Partner of the Year]]></title>
		<link><![CDATA[/news/2012/callcopy-names-nacr-as-2011-partner-of-the-year]]></link>
		<description><![CDATA[NACR has been named as CallCopy's &ldquo;2011 Partner of the Year&rdquo;. This annual award recognizes the channel partner that best demonstrates outstanding sales performance and a commitment to service excellence.]]></description>
		<guid isPermaLink="false">Item 64 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 25 Jan 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Call Recording and Contact Center Solution Rated &ldquo;Avaya Compliant&rdquo;]]></title>
		<link><![CDATA[/news/2012/callcopy-call-recording-and-contact-center-solution-rated-avaya-compliant]]></link>
		<description><![CDATA[cc: Discover workforce optimization suite undergoes successful compliance testing on Aura&reg; Communication Manager and Avaya Aura&reg; AES.]]></description>
		<guid isPermaLink="false">Item 63 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 18 Jan 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Helping Companies Comply with PCI DSS v2.0 Standards]]></title>
		<link><![CDATA[/news/2012/callcopy-helping-companies-comply-with-pci-dss-v20-standards]]></link>
		<description><![CDATA[With v1.2 standards retired as of December 31, 2011, company&rsquo;s call recording solutions undergo independent assessment by Coalfire, a leading PCI QSA.]]></description>
		<guid isPermaLink="false">Item 62 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 12 Jan 2012 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Best Places to Work for Fourth Consecutive Year]]></title>
		<link><![CDATA[/news/2011/callcopy-one-of-the-best-places-to-work-for-fourth-consecutive-year]]></link>
		<description><![CDATA[Business First Names CallCopy to Its List of Companies with Highest Levels of Satisfaction Based on Employee Surveys]]></description>
		<guid isPermaLink="false">Item 61 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 Nov 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Fastest-Growing Companies for Third Straight Year]]></title>
		<link><![CDATA[/news/2011/callcopy-named-one-of-the-fastest-growing-companies-for-third-consecutive-year-driven-by-demand-for-]]></link>
		<description><![CDATA[Driven by demand for its contact center solutions, Business First names CallCopy one of the fastest-growing companies for third consecutive year.]]></description>
		<guid isPermaLink="false">Item 60 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 19 Oct 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Unveils Next Generation Contact Center Workforce Management Solution]]></title>
		<link><![CDATA[/news/2011/callcopy-unveils-next-generation-contact-center-workforce-management-solution]]></link>
		<description><![CDATA[cc: Clarity is fully integrated with the cc: Discover workforce optimization suite, enabling users to easily and efficiently schedule the right number of staff, with the right skills at the right time of day.]]></description>
		<guid isPermaLink="false">Item 59 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 28 Sep 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Inc. Magazine Names CallCopy Top Contact Center Software Provider]]></title>
		<link><![CDATA[/news/2011/inc-magazine-names-callcopy-top-contact-center-software-provider-for-second-straight-year]]></link>
		<description><![CDATA[Inc. magazine today ranked CallCopy number 412 on its 30th annual Inc. 500, an exclusive ranking of the nation's fastest-growing private companies. This is the second straight year that CallCopy received the highest ranking of any contact center software provider.]]></description>
		<guid isPermaLink="false">Item 58 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 24 Aug 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Debuts cc: Discover 4.5 WFO Suite at Cisco Live]]></title>
		<link><![CDATA[/news/2011/callcopy-debuts-cc-discover-45-workforce-optimization-suite-at-cisco-live]]></link>
		<description><![CDATA[CallCopy will debut the latest version of its cc: Discover workforce optimization suite at Cisco Live, Cisco's annual IT and communications conference, at the Mandalay Bay Resort in Las Vegas, NV, July 10-14, 2011.]]></description>
		<guid isPermaLink="false">Item 57 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Sun, 10 Jul 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Continued Rapid Growth in 2010, Driven by Strong Global Demand]]></title>
		<link><![CDATA[/news/2011/callcopy-continued-rapid-growth-in-2010-driven-by-strong-global-demand]]></link>
		<description><![CDATA[Leading provider of innovative contact center solutions, announces revenue growth of nearly 45 percent.]]></description>
		<guid isPermaLink="false">Item 56 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 17 Mar 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Top Ratings in Overall Product and Vendor Satisfaction in DMG Consulting&rsquo;s 2010-2011 Quality Management / Liability Recording Product and Market Report]]></title>
		<link><![CDATA[/news/2011/callcopy-receives-top-ratings-in-overall-product-and-vendor-satisfaction-in-dmg-consultings-2010-201]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 55 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 01 Mar 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Releases Desktop Analytics Solution to Assist Contact Centers with PCI Compliance and Operational Efficiencies]]></title>
		<link><![CDATA[/news/2011/callcopy-releases-desktop-analytics-solution-to-assist-contact-centers-with-pci-compliance-and-opera]]></link>
		<description><![CDATA[CallCopy announced the availability of cc: Fusion, a ground-breaking new application integration platform.]]></description>
		<guid isPermaLink="false">Item 54 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 Feb 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Customer Interaction Solutions Magazine&rsquo;s 2010 Product of the Year Award]]></title>
		<link><![CDATA[/news/2011/callcopy-receives-customer-interaction-solutions-magazines-2010-product-of-the-year-award]]></link>
		<description><![CDATA[cc: Discover Workforce Optimization Suite Honored for Exceptional Innovation]]></description>
		<guid isPermaLink="false">Item 53 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 26 Jan 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and BusComm Announce Reseller Agreement to Deliver Innovative Call Recording and Contact Center Solutions]]></title>
		<link><![CDATA[/news/2011/callcopy-and-buscomm-announce-reseller-agreement-to-deliver-innovative-call-recording-and-contact-ce]]></link>
		<description><![CDATA[New partnership addresses growing market demand for CallCopy's workforce optimization suite]]></description>
		<guid isPermaLink="false">Item 52 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 13 Jan 2011 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Best Places to Work for Third Consecutive Year]]></title>
		<link><![CDATA[/news/2010/callcopy-one-of-the-best-places-to-work-for-third-consecutive-year]]></link>
		<description><![CDATA[Call Recording and Contact Center Solutions Provider Named to Business First List of Companies with Highest Levels of Employee Satisfaction]]></description>
		<guid isPermaLink="false">Item 51 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 11 Nov 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Named One of the Fastest-Growing Companies for Second Consecutive Year]]></title>
		<link><![CDATA[/news/2010/callcopy-named-one-of-the-fastest-growing-companies-for-second-consecutive-year]]></link>
		<description><![CDATA[Call Recording and Contact Center Solutions Provider Ranked #2 on Business First's List of Fastest-Growing Private Companies]]></description>
		<guid isPermaLink="false">Item 50 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 26 Oct 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Extracting Business Intelligence in Contact Centers Key to Organizational Success, Finds New Research by Aberdeen Group]]></title>
		<link><![CDATA[/news/2010/extracting-business-intelligence-in-contact-centers-key-to-organizational-success-finds-new-res]]></link>
		<description><![CDATA[Report Identifies Emerging Best Practices for Contact Center Solution Usage, Provides Recommendations for Achieving Best-in-Class Performance]]></description>
		<guid isPermaLink="false">Item 49 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 21 Oct 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Named Top Contact Center Software Provider in Inc. 5000 List]]></title>
		<link><![CDATA[/news/2010/callcopy-named-top-contact-center-software-provider-in-inc-5000-list]]></link>
		<description><![CDATA[CallCopy was ranked #508 on the Inc. 5000 &ndash; Inc. magazine&rsquo;s exclusive ranking of the nation&rsquo;s fastest-growing private companies. This was the highest ranking of any contact center software provider.]]></description>
		<guid isPermaLink="false">Item 48 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 26 Aug 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and Black Box Sign Strategic Business Partner Agreement]]></title>
		<link><![CDATA[/news/2010/callcopy-and-black-box-sign-strategic-business-partner-agreement]]></link>
		<description><![CDATA[Leader in communications solutions and services to market CallCopy's call recording and contact center solutions.]]></description>
		<guid isPermaLink="false">Item 47 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 12 Jul 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives Communications Solutions Product of the Year Award for Second Straight Year]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2010/callcopy-receives-product-of-the-year-award-for-second-year-in-a-row]]></link>
		<description><![CDATA[cc: Discover Workforce Optimization Suite Recognized for Outstanding Innovation]]></description>
		<guid isPermaLink="false">Item 46 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 07 Jul 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives ShoreTel Customer Proven Certification]]></title>
		<link><![CDATA[/news/2010/callcopy-receives-shoretel-customer-proven-certification]]></link>
		<description><![CDATA[Call recording vendor recognized for its successful work with ShoreTel customers and platform]]></description>
		<guid isPermaLink="false">Item 45 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 20 May 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy CEO Finalist for Ernst &amp; Young Entrepreneur Of The Year Award]]></title>
		<link><![CDATA[/news/2010/callcopy-ceo-finalist-for-ernst-young-entrepreneur-of-the-year-award]]></link>
		<description><![CDATA[Ernst &amp; Young LLP is pleased to announce the finalists for the Ernst &amp; Young Entrepreneur Of The Year award in South Central Ohio and Kentucky.]]></description>
		<guid isPermaLink="false">Item 44 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 19 May 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and Connector Systems Partner to Bring Leading Workforce Optimization Solution to New Zealand]]></title>
		<link><![CDATA[/news/2010/callcopy-and-connector-systems-partner-to-bring-leading-workforce-optimization-solution-to-new-zeala]]></link>
		<description><![CDATA[Distribution agreement continues global expansion of CallCopy channel program]]></description>
		<guid isPermaLink="false">Item 43 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 27 Apr 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Continues to Deliver Innovative Contact Center Solutions with cc: Discover 4.2]]></title>
		<link><![CDATA[/news/2010/0420-callcopy-continues-to-deliver-innovative-contact-center-solutions-with-cc-discover-42]]></link>
		<description><![CDATA[New release features enhanced agent coaching and training, improved quality management and reporting, and a superior user experience.]]></description>
		<guid isPermaLink="false">Item 42 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 20 Apr 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Honored as 2010 Service Rising Star by CRM Magazine]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2010/callcopy-honored-as-2010-service-rising-star-by-crm-magazine]]></link>
		<description><![CDATA[Company&rsquo;s call recording and contact center solutions recognized for enabling the delivery of high-quality service to their clients&rsquo; customers]]></description>
		<guid isPermaLink="false">Item 20 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 04 Mar 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Sees Significant Growth in 2009, Foresees Continued Success]]></title>
		<link><![CDATA[/news/2010/callcopy-realizes-significant-growth-in-2009-anticipates-success-in-2010-and-beyond]]></link>
		<description><![CDATA[Call Recording and Contact Center Solutions Provider Enhances Product Suite and Gains Customers, Employees]]></description>
		<guid isPermaLink="false">Item 18 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 10 Feb 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives ShoreTel Partner Proven Certification]]></title>
		<link><![CDATA[/news/2010/callcopy-receives-shoretel-partner-proven-certification-adds-new-business-partners]]></link>
		<description><![CDATA[CallCopy recognized for dedication to the ShoreTel partner community, exceptional interoperability with ShoreTel Platform.]]></description>
		<guid isPermaLink="false">Item 17 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 26 Jan 2010 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Best Places to Work for Second Straight Year]]></title>
		<link><![CDATA[/news/2009/callcopy-one-of-the-best-places-to-work-in-columbus-for-second-consecutive-year]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 16 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 19 Nov 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy One of the Fastest-Growing Companies in Central Ohio]]></title>
		<link><![CDATA[/news/2009/callcopy-one-of-the-fastest-growing-companies-in-central-ohio-aided-by-demand-for-its-call-recording]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 15 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 20 Oct 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[cc: Discover Certified on Cisco  Unified Communications Manager]]></title>
		<link><![CDATA[/news/2009/callcopys-cc-discover-certified-compatible-with-cisco-unified-communications-manager]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 14 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 25 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[cc: Insight Platform Delivers Real-Time Performance Management]]></title>
		<link><![CDATA[/news/2009/callcopys-new-cc-insight-platform-helps-contact-centers-monitor-business-performance-in-real-time-fr]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 13 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 19 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Brings Speech Analytics to Contact Centers of All Sizes]]></title>
		<link><![CDATA[/news/2009/callcopy-makes-speech-analytics-accessible-to-contact-centers-of-all-sizes]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 12 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 13 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Releases cc: Discover 4.0]]></title>
		<link><![CDATA[/news/2009/callcopy-releases-cc-discover-4-optimizes-operational-efficiencies-for-the-contact-center]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 11 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 05 Aug 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy cc: Discover Rated Compliant on Avaya Aura Platform]]></title>
		<link><![CDATA[/news/2009/callcopy-cc-discover-rated-compliant-on-avaya-aura-platform]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 10 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 28 Jul 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Solutions Helping Companies Succeed Amidst Down Economy]]></title>
		<link><![CDATA[/news/2009/contact-center-solutions-from-callcopy-helping-companies-succeed-amidst-down-economy]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 2 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 07 Jul 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Receives 2008 Product of the Year Award]]></title>
		<link><![CDATA[/news/2009/callcopy-receives-2008-communications-solutions-product-of-the-year-award]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 3 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Jun 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Accepted Into Siemens Partner Program]]></title>
		<link><![CDATA[/news/2009/callcopy-accepted-into-siemens-enterprise-communications-partner-program]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 4 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Jun 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy and DMG Partner to Assist Organizations in Creating World-Class Quality Assurance Programs]]></title>
		<link><![CDATA[/news/2009/callcopy-and-dmg-partner-to-assist-organizations-in-creating-world-class-quality-assurance-programs]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 5 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Mon, 04 May 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy, Pluto Networks Sign Reseller Distribution Agreement]]></title>
		<link><![CDATA[/news/2009/callcopy-pluto-networks-sign-reseller-distribution-agreement]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 6 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 16 Apr 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Simplifies MIPPA Call Recording Requirement.]]></title>
		<link><![CDATA[/news/2009/callcopy-simplifies-mippa-call-recording-requirement]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 1 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 24 Mar 2009 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Names Syntellect as 2008 Distributor of the Year]]></title>
		<link><![CDATA[/news/2009/callcopy-names-syntellect-as-2008-distributor-of-the-year]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 7 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 10 Mar 2009 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Ranks First in Overall Vendor Satisfaction in DMG Consulting&rsquo;s 2008-2009 Quality Management/Liability Recording Product and Market Report]]></title>
		<link><![CDATA[/news/2009/callcopy-ranks-first-in-overall-vendor-satisfaction-in-dmg-consultings-2008-2009-quality-managementl]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 8 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 24 Feb 2009 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Sees Rapid Growth in 2008, Positions Itself for Continued Success]]></title>
		<link><![CDATA[/news/2009/callcopy-sees-rapid-growth-in-2008-positions-itself-for-continued-success]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 9 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 17 Feb 2009 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Signs Reseller Distribution Agreement with CNP Technologies]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-signs-reseller-distribution-agreement-with-cnp-technologies]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 21 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Dec 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Signs Strategic Alliance with NACR]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-signs-strategic-alliance-with-nacr]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 22 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 18 Nov 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Recognized as Best Place to Work in Columbus]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-recognized-as-best-place-to-work-in-columbus]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 23 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Fri, 14 Nov 2008 08:00:00 EST]]></pubDate>
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		<title><![CDATA[CallCopy Updates Channel Program to Increase Partner Benefits and Sales]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-updates-channel-program-to-increase-partner-benefits-and-sales]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 24 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 16 Oct 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Unveils New cc: Discover Features at Annual Call Center Exhibition]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-unveils-new-cc-discover-features-at-annual-call-center-exhibition]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 25 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 16 Sep 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Introduces New VoIP Call Recording Solution for Businesses]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-introduces-new-voip-call-recording-solution-for-businesses]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 26 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 21 Aug 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[Financial Institutions Turning to CallCopy for Call Recording and Quality Management]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/financial-institutions-turning-to-callcopy-for-call-recording-and-quality-management-]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 27 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 15 Jul 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Wins ContactCenterWorld.com 2008 Members' Choice Award]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-wins-contactcenterworldcom-2008-members-choice-award]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 28 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 09 Jul 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Receives ShoreTel Certification for Three Call Recording Methods]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-receives-shoretel-certification-for-three-call-recording-methods]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 29 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 17 Jun 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Part of 2008 Contact Center Quality Management Great Debate]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-part-of-2008-contact-center-quality-management-great-debate]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 30 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 22 May 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Appoints New CFO]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-appoints-new-cfo]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 31 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 27 Mar 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy and GMT Partner to Strengthen Contact Center Operations]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-and-gmt-partner-to-strengthen-contact-center-operations]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 32 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 25 Mar 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-capitalizes-on-growth-in-contact-center-industry-reports-record-year-for-2007]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 33 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 18 Mar 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy cc: Survey Helps Contact Centers Capture Voice of the Customer]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-cc-survey-helps-contact-centers-capture-voice-of-the-customer]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 34 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 19 Feb 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Continues to Grow Channel Program]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopy-continues-to-grow-channel-program]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 35 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 29 Jan 2008 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopys cc: Discover Solution Now Rated Avaya Compliant]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2008/callcopys-cc-discover-solution-now-rated-avaya-compliant]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 36 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 Jan 2008 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[Cincom to Incorporate CallCopy Suite Into Synchrony Contact Center Solution]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/cincom-to-incorporate-callcopy-suite-into-synchrony-contact-center-solution]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 37 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Thu, 06 Sep 2007 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Joins Payment Card Industry Security Vendor Alliance]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/callcopy-joins-payment-card-industry-security-vendor-alliance]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 38 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Fri, 29 Jun 2007 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Brings VoIP Quality to Center Stage With Version 3.4]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/callcopy-brings-voip-quality-to-center-stage-with-version-34]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 39 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Wed, 16 May 2007 08:00:00 EST]]></pubDate>
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	<item>
		<title><![CDATA[CallCopy Selected for Membership in Avaya DeveloperConnection Program]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2007/callcopy-selected-for-membership-in-avaya-developerconnection-program]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 40 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Sun, 14 Jan 2007 08:00:00 EST]]></pubDate>
	</item>
	<item>
		<title><![CDATA[CallCopy Nominated for Two TopCAT Awards]]></title>
		<link><![CDATA[http://www.callcopy.com/news/2006/callcopy-nominated-for-two-topcat-awards]]></link>
		<description><![CDATA[]]></description>
		<guid isPermaLink="false">Item 41 at http://www.callcopy.com/feeds/news-events.xml</guid>
		<pubDate><![CDATA[Tue, 21 Nov 2006 08:00:00 EST]]></pubDate>
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