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CallCopy Blog

Putting Customers First Is Secret to Top Satisfaction Rating!
04.18.2013

cc: Discover suite is a unified software system designed to optimize customer contact centers in enterprises of every size. Its key components include call recording, screen capture, quality management, speech and desktop analytics, performance and workforce management and satisfaction surveys. Customers use cc: Discover to reach peak operating performance. So what is [...]
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Quality Management | Screen Capture | Speech Analytics | Surveys | Popular Terms
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