Complete the form at the right to download the Avaya Solutions Brief.Contact centers measure success by how well customer expectations are met. To maintain the highest standards of service, contact centers – whether large or small – must monitor performance and pinpoint areas of excellence and improvement. This document from Avaya outlines CallCopy's Avaya-certified solutions.
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CallCopy is hiring! Developers, Installation Technicians and Support Engineers in the Columbus, Ohio area. http://t.co/Ji66UXmd #cmh #jobs
04:42 PM Jan 27th
We just issued a customer survey polling for feedback for the inaugural CallCopy User Conference - we can't wait to see the responses!
08:52 AM Jan 13th
Richard Snow, Global VP & Research Director at Ventana Research, recently wrote an insightful post on the state of contact center technology, and CallCopy’s position in that market.
“About a year ago I wrote that CallCopy had emerged as a major vendor of agent performance management (APM) software…”
In order better reflect current market conditions and to [...]
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CallCopy, Inc.
530 W. Spring St.
Columbus, OH 43215
Toll Free: 888.922.5526
Direct/International: 614.340.3346
Fax: 614.340.4840
Support: 888.922.5526, option 2
Sales: sales@callcopy.com
Support: support@callcopy.com
Reseller: reseller@callcopy.com
