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Power rapid innovation
NICE inContact Open Cloud Foundation powers rapid innovation with an extensible enterprise-grade platform that scales securely, deploys quickly, and serves customers of all sizes globally. We guarantee industry-best 99.99% availability and offer easy customization through RESTful APIs and DEVone developer program, plus CXexchange marketplace for pre-built integrations from ecosystem partners.
Industry-leading reliability and security
CXone Open Cloud Foundation offers unparalleled security and reliability.
Customize and integrate with ease
CXone offers continuously expanded, updated, well-documented and tested application programming interfaces.
Scale global, feel local
Deploy anywhere with flexible, multinational options.
Our patented technology provides
A scalable, reliable, and secure cloud platform
Ability to deploy locations and agents anywhere around the globe
Easy and seamless extension and customization
“Scalability is something I don't even think about at this point, because NICE inContact does it so well. We can go from 100 to 1,000 agents essentially overnight"