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HireVue provides software that combines digital video with predictive analytics to help companies hire and coach employees. Their contact center of 25 agents works with more than 500 of the world's most successful companies in over 100 countries. HireVue uses inView™ Performance Management for CXone to inspire their agents and align them with the organization’s goals. HireVue now has the ability to create and customize dashboards for the Agent level up to the Executive level. Their agents are able to receive continuous feedback, enjoy gamification features, and track KPI’s within a social, web-based environment. Learn how inView Performance for CXone has helped HireVue create a culture of high performance.
inContact Performance Management is designed to meet the specific needs of front line sales and service activities.