Those of us who work for CallCopy already know it’s a great place to work – so we were thrilled to receive one of Columbus Business First’s “Best Places to Work Awards” for the second consecutive year.
Winners were announced last Thursday at an event at the Greater Columbus Convention Center. The awards are given out [...]
CallCopy will be making stops at three different conferences throughout the month of October. If you plan to attend any of these conferences please stop by our booth and say hello!
ACCE 2009 Conference & Expo
October 5-9, Las Vegas, NV
The 2009 ACCE Conference & Expo will include a comprehensive educational program, extensive networking opportunities and [...]
CallCopy will be exhibiting at the International Alliance of Avaya Users (InAAU) conference in San Diego March 31-April 2. Stop by to learn more about our software suite, cc: Discover, and our many Avaya-certified active call recording solutions, including Device Media Call Control (DMCC, formerly CMAPI). We are also able to record VoIP and TDM [...]
The VoiceCon show in Orlando was a hotbed of telecommunications all-stars. All of the major telecom vendors were represented, many of them in large scale, multi-story trade show displays. We spent a significant amount of time speaking with the folks from ShoreTel, who have been earning a very respectable place in the market. I had [...]
While the politicians and economists may argue about our economy and whether recent slowdowns in economic growth truly indicate a recession, it is still as important as ever to make purchasing decisions with respect to the current and future economic outlook. Be it an ACD/PBX, CRM, workforce management (WFM), IVR, speech analytics, or of [...]
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eBook: 10 Secrets to Boosting First Call Resolution |
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Best Practices Guide: Building a World-Class Quality Assurance Program |
