Green Technology for your Contact Center

Several of our clients are undergoing green technology initiatives, and CallCopy is proud to be a part of that process. Many corporations are moving to green IT platforms, which involves consolidating technologies and sourcing applications are are able to run with a minimum hardware requirement. Through our own products, as well as the products our partners provide, CallCopy’s cc: Discover suite is able to deliver robust solutions with a fraction of the servers required by similar competing applications.

CallCopy requires fewer servers for a full system deployment, and our clients gain more than rack space. Fewer servers means less power is consumed to run them; HVAC load to keep the servers cool is minimized; there is a reduced load on UPS in the event of power failure; our customers gain better fuel efficiency in a generator if needed to maintain operations in an extended outage. All of this leads to a cleaner environment and adherence to a green technology standard.

As we continue to investigate this trend, we will improve our platform to meet the needs of our clients, the industries they serve, and the environments in which they operate.