Every year, we get together to watch the Red, White & Boom! fireworks display in our fair city of Columbus, Ohio. This year, CallCopy team members, family and friends celebrated the holiday in our new office in the Arena District. The office offers an enviable view of downtown Columbus, and consequently, the Red, White & [...]
All of us here at CallCopy are excited to announce that we’ve moved to a new CallCopy corporate headquarters located in the Arena District at 530 W. Spring St., Columbus, OH 43215!
We spent part of the day this past Friday moving, unpacking and getting settled in at the new digs. Everyone helped out to [...]
Our support team has recently had some rave reviews.
As we mentioned back in December, we were named as a semi-finalist for a TechColumbus Innovation Award in the category of Outstanding Technology Team. Winners will be announced on February 4.
Our team members are all contact center industry veterans who love to lend a helping hand to [...]
Today marks the launch of cc: Community – our new online customer success portal that provides CallCopy customers with free, unlimited access to our solutions database.
cc: Community allows users to leverage the knowledge of other CallCopy customers while keeping current on industry best practices and techniques.
As a member of cc: Community, you can:
View contact center [...]
We’re excited to announce that CallCopy has been selected as a semi-finalist for three TechColumbus Innovation Awards, including Outstanding Product, Outstanding Technology Team, and Executive of the Year.
The Awards honor individuals, companies and technology teams who have made strides in technology innovation in 2009. Winners will be announced on February 4, 2010.
The TechColumbus Innovation Awards [...]
 |
eBook: 10 Secrets to Boosting First Call Resolution  |
|
Case Study: Elgia, Inc. |
|
Best Practices Guide: Building a World-Class Quality Assurance Program |
