As we mentioned in a recent blog post, last week was National Customer Service Week. We wanted to play a role in this very worthwhile annual celebration, so we decided to sponsor some of our customers’ contact centers (by providing gift cards and other prizes) as a way to recognize agents who go the extra [...]
October 4 marks the official launch of this year’s National Customer Service Week – a week reserved for celebrating customer service and support representatives and the work that they do year round.
As you enjoy the week and take part in a host of agent-appreciation events, remember to celebrate people skills with these six simple tips from [...]
Every year, we get together to watch the Red, White & Boom! fireworks display in our fair city of Columbus, Ohio. This year, CallCopy team members, family and friends celebrated the holiday in our new office in the Arena District. The office offers an enviable view of downtown Columbus, and consequently, the Red, White & [...]
All of us here at CallCopy are excited to announce that we’ve moved to a new CallCopy corporate headquarters located in the Arena District at 530 W. Spring St., Columbus, OH 43215!
We spent part of the day this past Friday moving, unpacking and getting settled in at the new digs. Everyone helped out to [...]
Our support team has recently had some rave reviews.
As we mentioned back in December, we were named as a semi-finalist for a TechColumbus Innovation Award in the category of Outstanding Technology Team. Winners will be announced on February 4.
Our team members are all contact center industry veterans who love to lend a helping hand to [...]
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