Careers

CallCopy is always looking for qualified individuals who can effectively help us accomplish our objectives.

CallCopy provides a comprehensive benefits package, and we strive to provide opportunities for career growth to each employee we hire. We work hard to recognize and reward the talents of each member of our team.
To apply, please contact: hr@callcopy.com.

We are currently hiring for the following positions:

Application Developer

We are seeking dedicated systems programmers to optimize our existing products and to develop new software applications. Our ideal candidate is well versed in diverse programming languages, creative, eager to learn new technologies such as VoIP and CTI, and able to work independently. Must be local to Columbus, OH.

Sales Engineer

The Sales Engineer will assist Account Managers in determining the preferred and alternate options for configuring the products proposed (system design, hardware profiles, integration requirements and other professional services). The Sales Engineer will sit in on or present webinars and may assist with non-standard product demos for a newer Account Managers, providing creative spin to the available features as required to demonstrate a suitable solution for the needs of the client with respect to the available functionality in the system. The Sales Engineer will work with an Account Manager on the technical specs for a quote or proposal, and with the technical and sales personnel at distributor companies to review configurations, including providing content for technically oriented RFP responses where responses from previous RFP’s are not applicable, and preparing accompanying documentation such as Visio diagrams.

The Sales Engineer may also assist with creating and maintaining training materials and technically-oriented marketing materials (diagrams, etc.) for potential and existing customers.

Sales Associate

We are seeking experienced salespeople to help grow our direct and indirect sales channels. Our ideal direct sales candidate has at least 5 years of technology sales experience, preferably within the contact center industry. Our ideal indirect sales candidate has at least 5 years experience in building and managing successful distribution networks for technology companies.

Customer Support Engineer

We are seeking experienced technical support and customer service representatives to provide industry leading service for our new and existing customers. Our ideal candidate has at least one year of advanced helpdesk experience with maintaining Windows servers, networking and applications. Applicants should be well versed in TDM and VoIP telephony concepts, with experience deploying and maintaining enterprise level software solutions. Must be local to Columbus, OH.

Install Technician

We are seeking technically inclined and engaging technicians for installing and configuring systems for CallCopy customers remotely and on location. Candidates must have intermediate understanding of Windows Server, networking, and telephony systems. Applicants will need to work well independently, and be able to effectively demonstrate to and train customers on the basic operation and administration of our systems. Must be able to travel nationally and internationally at least one week out of the month.Must be local to Columbus, OH.