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03.27.08

CallCopy Appoints New CFO

COLUMBUS, Ohio - March 27, 2008 - CallCopy, Inc., a leading provider of call recording and...

03.25.08

CallCopy and GMT Partner to Strengthen Contact Center Operations

Alliance Focuses on Providing Contact Centers With Stronger Call Recording, Quality Monitoring...

03.18.08

CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007

Company relocates to new office to prepare for additional growth COLUMBUS, Ohio - March 18, 2008 - As a...

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05.05.08

CallCopy Coming to Wisconsin Avaya Users Group

CallCopy will be exhibiting at the Wisconsin Avaya User’s Group (WAUG) this Thursday and Friday, May 8-9. We are looking...

05.02.08

CallCopy is the last recording system you will ever need

One of the key values for CallCopy’s cc: Discover suite is its flexibility, both in our licensing model and in our software...

04.21.08

Contact Center Glossary- KPI

KPI stands for Key Performance Indicators, a set of metrics critical to assessing contact center performance. The specific...

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