
03.27.08
CallCopy Appoints New CFO
COLUMBUS, Ohio - March 27, 2008 - CallCopy, Inc., a leading provider of call recording and...
03.25.08
CallCopy and GMT Partner to Strengthen Contact Center Operations
Alliance Focuses on Providing Contact Centers With Stronger Call Recording, Quality Monitoring...
03.18.08
CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007
Company relocates to new office to prepare for additional growth
COLUMBUS, Ohio - March 18, 2008 - As a...
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05.05.08
CallCopy Coming to Wisconsin Avaya Users Group
CallCopy will be exhibiting at the Wisconsin Avaya User’s Group (WAUG) this Thursday and Friday, May 8-9. We are looking...
05.02.08
CallCopy is the last recording system you will ever need
One of the key values for CallCopy’s cc: Discover suite is its flexibility, both in our licensing model and in our software...
04.21.08
Contact Center Glossary- KPI
KPI stands for Key Performance Indicators, a set of metrics critical to assessing contact center performance. The specific...
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