Innovations in Call Recording and Contact Center Solutions
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    • CallCopy, Inc.
      1177 Olentangy River Road
      Columbus, OH 43212

      Toll Free: 888.922.5526
      Direct/International: 614.340.3346
      Fax: 614.340.4840
      Support: 888.922.5526, option 2

      Sales: sales@callcopy.com
      Support: support@callcopy.com
      Reseller: reseller@callcopy.com

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      • The Company

      • Corporate Overview
      • Executive Leadership
      • Careers

      • Vision

      • The Culture
      • The CallCopy Experience

      • Partners

      • Technology
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      • Industry

      • Banking & Credit Unions
      • Energy & Utilities
      • Financial Trading
      • Healthcare
      • Insurance
      • Outsourcers
      • Public Sector
      • Technology
      • Transportation
      • Travel & Hospitality

      • Business Goal

      • Customer Feedback
      • Dispute Resolution
      • Employee Coaching
      • Employee Training
      • Internal Process Compliance / Adherence
      • Liability Recording
      • Performance Optimization
      • Regulatory Compliance

      • Technology

      • Avaya
      • Cisco
      • Nortel
      • ShoreTel
      • Siemens
      • Phone Vendors
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  • Products
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      • Call Recording
      • Agent Coaching
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      • Performance Management
      • Quality Management
      • Screen Capture
      • Speech Analytics
      • Surveys
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  • Community

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  • Business Manager
  • IT Professional
  • Executive
  • Benefits for Call Center Managers:
    Gain customer insight. Maximize staff productivity. Mitigate risk.
    DMG Analyst Report:
    Quality Management/Liability Recording Vendor Profile and Customer Satisfaction Survey

     

  • Benefits for System Administrators:
    Easy to install. Flexible configuration. Easy to administer. Easy to use.
    Technical Whitepaper:
    Methods of Centralized Recording: Evaluating Call Recording Solutions

     

  • Benefits for Businesses:
    Innovative contact center solutions. Dedication to customer service.
    DMG Analyst Report:
    Quality Management/Liability Recording Vendor Profile and Customer Satisfaction Survey

     

News & Events

01.26.2010
CallCopy Receives ShoreTel Partner Proven Certification More...
11.19.2009
CallCopy One of the Best Places to Work for Second Straight Year More...
10.20.2009
CallCopy One of the Fastest-Growing Companies in Central Ohio More...
 
News & Events Archive

CallCopy Blog

01.20.2010
CallCopy Support Team Recognized by Customers, Community
Our support team has recently had some rave reviews. As we mentioned back in December, we were named as a semi-finalist for a TechColumbus Innovation Award in the category of Outstanding Technology Team. Winners will be announced on February 4. Our team members are all contact center industry veterans who love to lend a helping hand to [...]
Read More...

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Call Recording | Coaching & Training | Compliance | Performance Management
Quality Management | Screen Capture | Speech Analytics | Surveys | Popular Terms